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Visiting us for the first time?
We’re here to make your hearing care journey clear, comfortable, and informative. This page will guide you through what to expect at your first appointment, from your initial consultation to personalized recommendations.
Schedule AppointmentPersonalized Hearing Evaluation
At Central Hearing, your hearing care journey begins with a comprehensive one-on-one evaluation led by licensed hearing care professional Angie Kwong. Each appointment is designed to thoroughly assess your hearing and recommend solutions tailored to your lifestyle, goals, and budget, with no doctor’s referral required. The process is completely painless and takes about 45 minutes.
What to Expect at Your Hearing Test
1
Understanding Your Hearing Needs
Your appointment begins with a one-on-one conversation to understand your hearing concerns, daily listening situations, and communication needs. This allows us to get a clear picture of your lifestyle and goals, ensuring that any recommendations are tailored specifically to you.
2
Examining Your Ears
Next, we use an otoscope to take a clear look inside your ear canals. This helps us check for wax buildup, irritation, or other conditions that could affect your hearing test results. The examination is quick, safe, and completely painless.
3
Your Hearing Test and Results
You’ll complete a detailed hearing test in our certified audiometric booth. The assessment includes a full range of tones, pitches, and speech, giving us a clear picture of how you hear in different situations.
Personalized Recommendations and Hearing Aid Demos
After your hearing test, our hearing expert Angie Kwong will review the results with you in clear, easy-to-understand terms. If hearing aids are recommended, she’ll guide you through your options with personalized advice tailored to your hearing profile and preferences.
When appropriate, you’ll also have the opportunity to try a free in-clinic hearing aid demo. This lets you experience the benefits of improved hearing firsthand before making any decisions.
When appropriate, you’ll also have the opportunity to try a free in-clinic hearing aid demo. This lets you experience the benefits of improved hearing firsthand before making any decisions.
60-Day Satisfaction Guarantee
We want you to feel fully confident in your hearing care decisions. That’s why every new hearing aid purchase at Central Hearing comes with a 60-day satisfaction guarantee. If your devices don’t meet your expectations, you have the flexibility to exchange or upgrade them, giving you peace of mind as you adjust to better hearing.
Best Price Guarantee
You’ll also enjoy our 30-day Best Price Guarantee. If you find a lower advertised price for the same model in Metro Vancouver within 30 days of purchase, we’ll not only match it but also take an additional $100 off. This way, you can enjoy the confidence of knowing you never have to choose between quality and value.
