FAQ

Hearing loss is common, particularly among older adults, and often goes unnoticed. Difficulty hearing clearly especially in noisy environments can be a sign of deteriorating hearing. The best way to determine if you have hearing loss is to consult a hearing professional for a comprehensive hearing test, which will provide appropriate advice and treatment.

You can directly contact Central Hearing to schedule a hearing test without needing a referral from a family doctor. Our senior hearing expert, Angie Kwong, has extensive experience in hearing assessments and hearing aid fittings, ensuring you receive professional and reliable care.

Consider your specific needs, living environment, and budget when selecting a hearing aid. Assess how crucial improving your hearing is and how much you’re willing to invest in enhancing daily communication. After your hearing test, our specialist will recommend hearing aids tailored to your level of hearing loss, shape of you ear canal, lifestyle, and communication needs. Please contact us to book a hearing test. 

Hearing aid prices vary based on functionality, sound quality, brand, and model, typically ranging from $1,500 to $4,500. Higher-priced hearing aids generally offer clearer, more natural sound quality and advanced noise reduction features. Central Hearing provides a “Lowest Price Guarantee,” promising the best price in Metro Vancouver area within 30 days of purchase and an additional $100 discount if you find a lower price.

At our clinic, you can try hearing aid demos for free and experience the improvements firsthand. However, to truly appreciate their impact, we recommend purchasing and testing them in various environments. Our hearing aids come with a 60-day trial period, allowing you to explore their features fully at home, in restaurants, or any setting you frequent. If you’re not completely satisfied, you can exchange or upgrade to another model within the 60 days of purchase.

To accurately analyze sound information, both ears need to hear equally well. If you have hearing loss in both ears, wearing only one hearing aid can make it difficult to distinguish sound sources and balance sound volume, resulting in unnatural and unclear sound. Using two hearing aids can help filter noise and analyze speech more effectively, especially in noisy environments.

Modern hearing aids are advanced communication devices that integrate microcomputers with high-end audio systems. They offer 360-degree environmental scanning, clear and natural sound quality, enhanced speech clarity, and advanced noise reduction features. Central Hearing provides a range of products from $1,500 to $4,500. With our “Lowest Price Guarantee,” we ensure the best price in Metro Vancouver area within 30 days of purchase and offer an additional $100 discount if you find a lower price.

Hearing aids generally last between 3 to 5 years, depending on exposure to moisture and dust. Proper maintenance, including regular cleaning and check-ups at Central Hearing, can help extend their lifespan.

Hearing aids require proper fitting to be effective, not just a purchase. Online hearing aids are often basic amplifiers that may lack personalized fitting and advanced noise reduction features. Additionally, online purchases typically do not include professional after-sales services, such as on-site repairs, regular check-ups, and adjustments.

Central Hearing offers invisible hearing aids with deep canal designs that are small and nearly invisible. These options provide natural sound quality while minimizing visibility.

Purchasing hearing aids from out-of-town sources can lead to delays and additional costs for adjustments and repairs. Local clinics like Central Hearing offer comprehensive after-sales support, including cleaning, check-ups, and on-site repairs. We can send your hearing aids to the manufacturer for extensive repairs if necessary and provide a loaner hearing aid during the process.

Central Hearing does not provide earwax removal services. This service is covered by the British Columbia Medical Services Plan (MSP). We recommend visiting your family doctor or a walk-in clinic for free earwax removal services, or seeking a referral to an ENT specialist for further treatment.