Hearing Loss & Hearing Aid FAQs

Hearing loss is common, particularly among older adults, and often goes unnoticed. Difficulty hearing clearly especially in noisy environments can be a sign of deteriorating hearing. The best way to determine if you have hearing loss is to consult a hearing professional for a comprehensive hearing test, which will provide appropriate advice and treatment.

You can contact Central Hearing directly at 604-303-0607 or book online to schedule a hearing test with no doctor’s referral required. Hearing expert Angie Kwong has extensive experience in assessments and hearing aid fittings, ensuring you receive professional and reliable care.

When choosing a hearing aid, consider your needs, lifestyle, and budget. After your hearing test, hearing expert Angie Kwong will recommend devices tailored to your level of hearing loss, ear shape, and communication goals. Contact us to book your hearing test. 

Hearing aid prices vary based on technology level, brand, and model, typically ranging from $1,500 to $4,500. Higher-priced models often provide clearer, more natural sound and advanced noise reduction. At Central Hearing, our Lowest Price Guarantee ensures the best value. If you find a lower price in Metro Vancouver within 30 days of purchase, we will match it and give you an additional $100 discount.

At our clinic, you can try hearing aid demos for free and experience the improvements firsthand. However, to truly appreciate their impact, we recommend purchasing and testing them in various environments. Our hearing aids come with a 60-day trial period, allowing you to explore their features fully at home, in restaurants, or any setting you frequent. If you’re not completely satisfied, you can exchange or upgrade to another model within the 60 days of purchase.

To accurately analyze sound information, both ears need to hear equally well. If you have hearing loss in both ears, wearing only one hearing aid can make it difficult to distinguish sound sources and balance sound volume, resulting in unnatural and unclear sound. Using two hearing aids can help filter noise and analyze speech more effectively, especially in noisy environments.

Modern hearing aids are advanced communication devices that integrate microcomputers with high-end audio systems. They offer 360-degree environmental scanning, clear and natural sound quality, enhanced speech clarity, and advanced noise reduction features. Central Hearing provides a range of products from $1,500 to $4,500. With our “Lowest Price Guarantee,” we ensure the best price in Metro Vancouver area within 30 days of purchase and offer an additional $100 discount if you find a lower price.

Hearing aids typically last between 3 to 5 years, depending on factors like exposure to moisture and dust. With proper care, including regular cleaning, adjustments, and ongoing support through our 360 Complete Care Program at Central Hearing, their lifespan can often be extended.

Hearing aids require proper fitting to be truly effective, not just a purchase. Online options are often basic amplifiers that lack personalized fitting and advanced noise reduction, and they typically do not include professional after-care such as repairs, check-ups, and adjustments to keep your devices performing at their best. Learn more in our Buy Hearing Aids In Store vs Online guide.

Modern hearing aids are designed to be discreet and comfortable. Many styles are nearly invisible, fitting deep inside the ear canal, while others sit behind the ear with slim, clear tubing that is barely noticeable. At Central Hearing, hearing expert Angie Kwong will help you choose the style that best matches your hearing needs, lifestyle, and comfort preferences so you can feel confident and focus on better hearing.

Purchasing hearing aids from out-of-town sources can lead to delays and extra costs for adjustments and repairs. At Central Hearing, our 360 Complete Care Program provides comprehensive after-sales support, including cleaning, check-ups, and on-site repairs. If extensive repairs are needed, we can send your devices to the manufacturer and provide a loaner hearing aid during the process, ensuring you’re never without support.

Central Hearing does not provide earwax removal services. This service is covered by the British Columbia Medical Services Plan (MSP). We recommend visiting your family doctor or a walk-in clinic for free earwax removal services, or seeking a referral to an ENT specialist for further treatment.