FAQ

Your hearing care professional is a great resource for most of your hearing-related questions,
but check here first for the answers to many commonly asked ones.

Our Hearing Self Assessment can guide you through an initial assessment and help determine if you should contact a hearing care professional for further assistance. While the self-assessment is a good screening test, it does not take the place of a comprehensive hearing exam from a hearing care professional. If you suspect you have a hearing loss, our best advice is don’t delay and contact us for your free hearing consultation.
Not necessarily. Most people with hearing impairments hear just fine in quiet environments (like your doctor’s office). As such, it can be very difficult for your physician to recognize this problem. Only a trained hearing care professional can determine the severity of your hearing problem, whether or not you could benefit from a hearing aid, and which type would be best for you.
There are several factors that will determine which hearing aid will be the right one for you. They include the nature and severity of your hearing loss, your lifestyle, and the activities you regularly enjoy, your dexterity, and the size and shape of your outer ear and inner ear canal. During the hearing consultation, your hearing professional will advise the best choice for you.
Central Hearing Clinic offers a trial period so you can try our hearing aids for up to 60 days. After you are fitted with the hearing aids, we will meet with you within the trial period to fine-tune the hearing aids for you. If you are not completely satisfied with your hearing aids, you may exchange or return you purchase within 60 days for a full refund. Please note that custom earmolds and receivers are non-refundable.
The price of a hearing aid ranges from $1000 to $3500 each. The price will vary depending on the specific model and features you need, and how effective it is in various noise environments. Our pricing includes everything – from office visits, fittings and after-care.
Hearing aids are NOT COVERED under the Medical Services Plan (MSP). However, there are a number of funding options including individual Extended Health Benefit plans, Non-Insured Health Benefits for First Nations and Inuit, RCMP and Veterans’ Affairs Canada. Individuals with low income or on disability benefits may qualify for financial aid through a government assistance program. Our staff can advise you of possible funding options.
As long as you invest in a quality hearing aid, it will have an estimated lifespan of between three to seven years. So with good care, it is not often you have to replace a hearing aid. One thing is for certain: good care will maximize your hearing aids’ lifetime.
If the hearing result indicates that you have hearing loss in both ears, two hearing aids (binaural hearing) are recommended. While it may be tempting to try to limit the cost by going with a single hearing aid, the truth is that one hearing aid simply cannot do the job of two. Two hearing aids enable you to hear better and weed out the background noise in an environment and focus on the person who is speaking. With only one hearing aid, noises blend together and it is difficult to discriminate between the sounds you want to hear and those you don’t. It also helps you determine from which direction someone is speaking to you and which direction traffic is coming.
If you have a hearing loss, there is a good chance that hearing aids will both relieve your tinnitus and help you hear. With our clinically proven tinnitus relief technology, we can change the way you respond to tinnitus – and help you alleviate the ringing in your ears. Call us today to learn more about our tinnitus relief technology.
Wearing hearing aids for the first time requires that you re-learn how to hear: you can expect a short adjustment period. This experience will be different for everyone. Be patient and stick with it – you’ll be enjoying the benefits soon.
While you are in no doubt concerned about appearance, compensating for a hearing loss by asking people to repeat themselves, inappropriately responding to people (or not responding at all), or even withdrawing from social situations is more obvious than wearing a hearing aid. Today’s hearing aids are very small and comfortable to wear. Chances are that once you have a hearing aid, your quality of life will improve so much that cosmetics won’t be as much of an issue for you.
Purchasing hearing aids online is NOT RECOMMENDED! Most of the hearing aids purchased online are simply sound amplifiers that will make everything louder (including all the ambient noises around you). They will not separate speech from background noises like today’s more sophisticated hearing aids are designed to do.
Hearing aids purchased outside Canada do not include any servicing plans, such as programming, adjustments or maintenance at a local clinic. More often you end up spending more money than you would have with a local hearing aid provider for mailing the hearing aid back to the clinic you purchased the hearing aids from for adjustments, repair and maintenance. At Central Hearing Clinic, our hearing professional offer face-to-face service, which can give you real-time feedback about whether the adjustment seems better or worse. You can stop by our clinic with no appointment to see our staff for hearing aid cleanings and minor repairs with no charge. If your hearing aid requires extensive repair we will send the hearing aid to the manufacturer and loan you a hearing aid so you never have to live without your “ears”.

Central Hearing

CONTACT INFORMATION

4600 No. 3 Rd #135, Richmond BC V6X 2C2

604 303 0607

HOURS (Temporarily reduced)

Monday, Wednesday, Tuesday: 9:00 AM - 2:00 PM

Tuesday, Thursday, Saturday: Closed

Sunday & Statutory Holidays: Closed

Get a Free Consultationand Hearing Test

Book your FREE, no-obligation hearing test now and
you’ll SAVE $50 off the regular price of any hearing aids at Central Hearing Clinic.

* Discount is only applicable to online appointment requests and cannot be combined with any other promotion.