FAQ

Your hearing care professional is a great resource for most of your hearing-related questions,
but check here first for the answers to many commonly asked ones.

Experiencing hearing loss can often be gradual, making it hard to recognize. If you're concerned about your hearing, it's important to act promptly. Consider these questions:
  1. Do conversations seem muffled or do people appear to mumble during one-on-one talks? Is it challenging to converse on the phone?
  2. Are conversations in noisy places like restaurants difficult to follow?
  3. Have others mentioned that your TV or radio is too loud?
  4. If you answer 'yes' to any of these, we urge you to schedule a free hearing consultation at our clinic. Early detection is key to better hearing health.
Not necessarily. Most people with hearing impairments hear just fine in quiet environments (like your doctor’s office). As such, it can be very difficult for your physician to recognize this problem. Only a trained hearing care professional can determine the severity of your hearing problem, whether or not you could benefit from a hearing aid, and which type would be best for you.
There are several factors that will determine which hearing aid will be the right one for you. They include the nature and severity of your hearing loss, your lifestyle, and the activities you regularly enjoy, your dexterity, and the size and shape of your outer ear and inner ear canal. During the hearing consultation, your hearing professional will advise the best choice for you.
Central Hearing Clinic offers a 60-day trial period for hearing aids, allowing customers to ensure they meet their needs. After fitting, follow-up meetings are scheduled within this period for fine-tuning. If not completely satisfied, customers can exchange their hearing aids for different brands or models within 60 days. Additionally, a free trial is available for those wanting to experience various hearing aid technologies without commitment. Customers can try various levels of technology in hearing aids at the clinic, with immediate assistance available for any issues.
The price of a hearing aid ranges from $1500 to $4500 each. The price will vary depending on the specific model and features you need, and how effective it is in various noise environments. Our pricing includes everything – from clinic visits, fittings and after-care.
Hearing aids are NOT COVERED under the Medical Services Plan (MSP). However, there are a number of funding options including individual Extended Health Benefit plans, Non-Insured Health Benefits for First Nations and Inuit, RCMP and Veterans’ Affairs Canada. Individuals with low income or on disability benefits may qualify for financial aid through a government assistance program. Our staff can advise you of possible funding options.
One thing is certain: good care will maximize the lifespan of your hearing aids. If you invest in a quality hearing aid, it typically has an estimated lifespan of between three to seven years. However, this is an average, and the actual longevity depends on how you handle and care for your hearing device. With proper maintenance and care, the need to replace a hearing aid is not frequent.
If the hearing result indicates that you have hearing loss in both ears, two hearing aids (binaural hearing) are recommended. While it may be tempting to try to limit the cost by going with a single hearing aid, the truth is that one hearing aid simply cannot do the job of two. Two hearing aids enable you to hear better and weed out the background noise in an environment and focus on the person who is speaking. With only one hearing aid, noises blend together and it is difficult to discriminate between the sounds you want to hear and those you don’t. It also helps you determine from which direction someone is speaking to you and which direction traffic is coming.
If you have a hearing loss, there is a good chance that hearing aids will both relieve your tinnitus and help you hear. With our clinically proven tinnitus relief technology, we can change the way you respond to tinnitus – and help you alleviate the ringing in your ears. Call us today to learn more about our tinnitus relief technology.
Wearing hearing aids for the first time requires that you re-learn how to hear: you can expect a short adjustment period. This experience will be different for everyone. Be patient and stick with it – you’ll be enjoying the benefits soon.
While you might be concerned about appearance, compensating for hearing loss by asking people to repeat themselves, responding inappropriately, or withdrawing from social situations can be more noticeable than wearing a hearing aid. Today's hearing aids are very small and comfortable. Once you start using a hearing aid, the improvement in your quality of life is likely to make cosmetics less of a concern. Our invisible hearing aids are so discreet and comfortable that no one will even notice you're wearing one.
Purchasing hearing aids online is NOT RECOMMENDED! Most of the hearing aids purchased online are simply sound amplifiers that will make everything louder (including all the ambient noises around you). They will not separate speech from background noises like today’s more sophisticated hearing aids are designed to do.
Hearing aids purchased outside of Canada do not include any service plans, such as programming, adjustments, or maintenance at a local clinic. Often, you may end up spending more money than you would with a local hearing aid provider, especially for mailing the hearing aid back to the clinic from which you purchased it for adjustments, repairs, and maintenance. At Central Hearing Clinic, our hearing professionals offer face-to-face service, which can provide you with real-time feedback about whether an adjustment seems better or worse. You can visit our clinic for hearing aid cleanings and minor repairs at no charge. If your hearing aid requires extensive repair, we will send it to the manufacturer and loan you a hearing aid so you never have to live without your 'ears'.

Central Hearing Clinic

CONTACT INFORMATION

4600 No. 3 Rd #135, Richmond BC V6X 2C2

604 303 0607

HOURS

Monday - Friday : 9:00 AM - 4:30 PM

Saturday: Closed

Sunday & Statutory Holidays: Closed

Any unresolved concerns about the registrant’s practice may be reported to CSHBC Toll-Free: 1-888-742-6380

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